Our Vision

Refugees and immigrants, especially those who have experienced wars and persecution, leading self-sufficient and dignified lives in a socially inclusive society.

AWO and COVID-19

We are open for business and ready to serve you online.

Due to COVID-19 pandemic, effective March 19, 2020 AWO’s in-person services will be suspended. We will, however, continue to provide services by email, over the phone, and/or online.

The following services are temporarily suspended:

  • In-person appointments
  • LINC (Language Instruction for Newcomers to Canada) classes
  • On-site information sessions and workshops
  • Income Tax Clinic

If you have any questions or concerns, we are available to serve you from (10:00AM to 4:00PM) either by email or by phone.

If you are in the Toronto/Scarborough areas, please call Head Office: 416 588-3585 – a settlement worker will get back to you within 24 hours.

If you are in the Mississauga/Brampton areas, please call: 905 279-3679, leave a message in your settlement worker’s voicemail (for those workers’ without voicemail, please leave your message in our main voicemail) and a settlement worker will get back to you all as soon as possible.

Thank you for your understanding during this difficult time.

We look forward to hearing from you.

For the most up to date and reliable information about COVID-19 in Canada, please go to the Government of Canada’s Coronavirus Disease Webpage.

For local information about COVID-19, please visit the City of Toronto’s COVID-19 webpage.

Stay safe, stay at home, and practice physical distancing.







Our Results


Newcomer Clients Served


Attended women-only LINC Classes


Accessed Translation & Interpretation Services


Received Crisis Counselling