Our Vision

Refugees and immigrants, especially those who have experienced wars and persecution, leading self-sufficient and dignified lives in a socially inclusive society.

AWO and COVID-19

We are open for business and ready to serve you online.

Due to COVID-19 pandemic, effective March 19, 2020 AWO’s in-person services will be suspended. We will, however, continue to provide services by email, over the phone, and/or online.

The following services are temporarily suspended:

  • In-person appointments
  • LINC (Language Instruction for Newcomers to Canada) classes
  • On-site information sessions and workshops
  • Income Tax Clinic

If you have any questions or concerns, we are available to serve you from (10:00AM to 4:00PM) either by email or by phone.

If you are in the Toronto/Scarborough areas, please call Head Office: 416 588-3585 – a settlement worker will get back to you within 24 hours.

If you are in the Mississauga/Brampton areas, please call: 905 279-3679, leave a message in your settlement worker’s voicemail (for those workers’ without voicemail, please leave your message in our main voicemail) and a settlement worker will get back to you all as soon as possible.

Staff email address:

Thank you for your understanding during this difficult time.

We look forward to hearing from you.

For the most up to date and reliable information about COVID-19 in Canada, please go to the Government of Canada’s Coronavirus Disease Webpage.

For local information about COVID-19, please visit the City of Toronto’s COVID-19 webpage.

Stay safe, stay at home, and practice physical distancing.







Our Results


Newcomer Clients Served


Attended women-only LINC Classes


Accessed Translation & Interpretation Services


Received Crisis Counselling